Frequently Asked Questions

Learn more about our processes and how we work with the help of the following FAQs. Please email us at sales@techinds.com OR contact us for questions not covered here.

18+

Years Experience

650+

In-house Software Developers

2000+

Man Years Experience

2500+

Satisfied Customers

What is the process to hire remote developers from TechIND?

Below are the simple steps we follow when you decide to hire our dedicated coders who are adept at delivering dynamic, custom, and scalable solutions:

Inquiry

Tell us in brief about your ideas and needs. Don’t worry! It’s secure and confidential.

Select CV

Shortlist candidates who best fit your needs by viewing their CVs.

Assessment

Optionally, assess candidates over a phone or video call.

Add resources to your team

If you like the resource(s), pay for the trial time and onboard resource(s).

What is the vetting process of developers?

TechIND employs a five-stage talent vetting process to ensure we have the right staff to provide the highest level of service to our clients.

Profile Screening & Shortlisting

Our experts carefully screen and review thousands of applications against the minimum criteria. We consider every aspect, including professional history and holistic background check, before deciding if a candidate is a good fit.

Language Proficiency

The AI-powered communication assessment tests your writing, reading, pronunciation, and language clarity. It also measures how quickly you speak any language to determine if it is a good fit for the position or not!

Aptitude Evaluation

The scientifically designed aptitude test will measure the reasoning and problem-solving abilities of the candidates.

Technical Assessment

We have a stringent technical assessment that will test your knowledge of different topics in technology so we can find out who is the most competent!

One-on-One Panel Interview

We have a team of experts who conduct the final video interview, understanding your preferences and expectations.

How do you ensure smooth communication between the client and the remote team of developers?

We understand that communication is the key to ensuring successful remote work. We allow both parties to communicate via email, call, skype, etc. Also, we train our resources so that communication stays clear and smooth.

Will I have a full-time dedicated developer?

Yes, when you hire a developer from TechIND, you get a dedicated resource who will work only for you.

Will I have complete control over my team?

Yes, since we offer dedicated resources and ensure transparency between the two parties, you will have complete control over your hired team.

What if the developer decides to leave in the middle of the project?

We have full-time developers; hence, they do not leave so easily. However, we are always ready with backups, so you don’t have to face any inconveniences.

What is the ideal time required to assign the team for a project?

We will set up a dedicated and well-versed team for your project within a few days after the project acquisition.

Do I need to hire more developers even if a couple of them are enough?

No, you can hire as many developers as needed or as few. It depends on the work and project.

What are the work hours when I hire coders?

The hired coder work for 40 hours a week and 160 hours a month. However, we are open to an extension when requirements are urgent.

I am a CTO and I would like to handle the team on my own. Is it possible?

For sure. With the “Hire a team” model, you will have direct access to a software development team. You just need to pick your team, assign the tasks, and discuss the same in a sprint. This business model is most advisable for CTO/ technical people and enterprise-level firms who want constant changes in the system.

Do you have your own development center, or do you work on subcontract?

We have our own development center in Noida, Gurugram & Mohali; India. We do not sub-contract.

Can your developers communicate well and speak English?

Yes, all of our developers communicate well in English.

Will the hired developer work dedicated only to me?

Yes!  Like all other regular in-house employees, the developer you hire will work full-time only for you.

Can I hire a developer for hourly or project-based tasks?

Yes, if you want the task to get done by the developer, then you can hire a developer on an hourly or project/task basis. Even we give the flexibility to change the hiring model later.

Will you replace my developer if I am not satisfied with the performance?

Yes. We will definitely replace your developer if we see that there is a performance issue on the developer’s end.

What if the developer is a long sick leave or leaves the company?

No problem. We can assign an alternate developer if the developer is sick or on an extended holiday. If any developer wants to leave the company, then we have three months notice period time. In that time we manage to transfer the knowledge base to another developer, and none of our client’s work gets suffered.

What should be the minimum size of a team, I have to hire?

There is no restriction on hiring. You can hire a single developer or team of developers based on your business requirement. If you are not sure what you need, please drop an email at sales@techinds.com.

Is it possible for us to hire a developer on a weekly basis?

Yes! We have flexibility in the contract, we provide developers on a weekly and monthly bases.

How many development resources do you usually assign to a project?

The number of resources employed for a project depends entirely on the scale and complexity of the project. In addition, each project will have a Technical Architect, Business Analyst, and Project Manager. We can increase the number of resources depending on the customer/project requirements.

Do you offer white-label software development services?

Yes, we provide many white-label software development services, including business-to-business (B2B), business-to-customer (B2C), and software-as-a-service (SaaS). Get in touch with our experts to know more about white label software services.

Do you guarantee the security and confidentiality of our intellectual property?

This clause is covered in the IP contract, and NDA is also signed between TechIND and the customer specifying the same. The same clause is also covered in the contract signed between TechIND and its employees. In addition, we audit our processes and train employees regularly. These efforts ensure that our customers’ intellectual property is always secure.

Do you practice code reviews? If yes, how frequent is that?

A peer review practice is a part of our standard development process. Another application resource continuously verifies any code developed by an application resource. Only after verification is the software released for testing. This practice is applicable only when the customer hires more than one developer.

Do you provide software documentation?

We provide the SRS documentation to the client. The code will have comments to facilitate easy comprehension. Our documentation is comprehensive and self-explanatory.

Also, we will provide end-user documentation if the clause is included in the work contract and quoted by TechIND.

How do you handle change requests from your customers?

We have a standard procedure for handling change requests from our customers. Firstly, we seek their approval for any change request. After the customer approves the request, we do an impact analysis. This allows us to deliver the timelines and cost estimates to the customer. Once the customer agrees on the estimates, we implement the changes.

Do you offer refunds or a money-back guarantee?

Maximum client satisfaction is the top priority at TechIND. We provide a 100% money-back guarantee if you are not satisfied with your project. Also, you can change your team or any specific developer if you are not happy with their performance.

What if assigned developer(s) get stuck somewhere in coding? Do you have supervisors who can assist them without requiring our help?

Yes, we have a hierarchy so that every developer, junior or senior, has a senior mentor or peers who are always there to assist. You need not worry about the hurdles until there is any dependency from your end, such as existing code access or any third-party sign-ups. If you have hired a dedicated developer from us, we will take responsibility for providing the best performance output.

Will the assigned developer be comfortable working with another existing development team of mine?

Yes, the assigned developer will work as your employee; therefore, if you have an existing team or have plans to hire more developers from another source, our developer will work as a part of one team. They will also be responsible for tasks that will be assigned to them.

How are you making sure of business continuity in COVID times?

Our workforce is working from home during this time and using communication tools such as Google meet, Skype, etc. Hence, we are apt to fulfill commitments and promises while delivering high-quality services that we are known for.

How are you making sure about data security and IPR security when most of the staff work from home?

When employees access remote servers and perform tasks using potentially sensitive information outside the office, all bets are off unless appropriate action is considered. Hence, we have taken the following precautions to maintain data safety:
– Working on home networks
– Disable remote access
– Latest router software
– Anti-virus protected systems

If there is a breach of confidentiality and copyright infringement, how will that be handled?

We sign NDA before starting the project and adhere to it to the end. If in case there is a violation, we take full responsibility for it.

What are the payment modes I can utilize while hiring Indian developers?

When you hire Indian developers & programmers on a monthly contract from us, then we collect monthly payments from you. We accept payment via bank wire transfer, online credit cards, PayPal, etc.

How to select a company with the top software developers?

If you are looking for a company with the best software developers and getting quality delivery cost-effectively, it is better to go for a mid-scale Indian company.

The company should have:
1) At least 5-10 years of industry experience
2) Have built at least 200+ apps
3) A team of more than 250+ software developers
4) Clients in more than ten countries

You can choose TechIND, an Indian company with years of experience that has delivered 4200+ projects to 2500+ clients globally.

Is there a project manager to supervise the project?

Once the resources are on board, each client is assigned a project manager/coordinator and is provided free of charge for communication. They act as a single point of contact for regular communication and query resolution.

Is there an option of replacement in case of dissatisfaction with any staff?

Yes, if a client is dissatisfied with a particular staff for a specified period, then TechIND ensure free and timely replacement.

Are there any additional charges related to the hiring of dedicated developers with TechIND?

No, there are no hidden/additional costs for hiring dedicated resources.

Is there an option of providing developers who work flexible shifts?

Though our developers work according to Indian Standard Time (+05:30 UTC), we schedule meetings at a time that is convenient for the client. We maintain this for all our clients, including 95% of them who are from overseas.

Do I get access to project management tools and timesheet reports?

TechIND ensures each client gets timesheet reports along with complete access to the project management tool at a frequency decided by the client.

How can I make payments to TechIND?

You will be billed monthly, based on the start date of your worker. You can pay this using PayPal, Wire Transfer or any leading credit card.

How long will it take you to find me a suitable candidate?

Since we only assign our in-house staff to work with your remote staff, we can offer you resumes for selection within 48 hrs and assign them within one week of signing the contract.

Do you offer marketing services?

No, we are not providing marketing services yet, however going to start soon.

What if I hire someone, and then down the line, they are not performing to my standards? What would be done in that case?

We will check in with you at regular intervals to ensure that you are happy with the performance of your remote staff. At any time, if their performance suffers, we would ask that you try to resolve the situation just as you would with any other employee. However, if those efforts do not produce the desired results and performance is still lacking, we will replace them. No questions asked.

I’ve never hired a remote staff before, how will I manage them? Keep them motivated or monitor them?

There are several tools that give us the ability to create a virtual office, even allowing for real-time face-to-face communication! Additionally, there are several tools available nowadays to mimic local office presence. Many of us use ourselves on a day-to-day basis. Hence, you might not even feel that you are managing remote staff.

What kind of support will I get from TechIND?

We are here for you throughout the entire process, not just the sourcing and selection process. We will check in at regular intervals to ensure that things are operating as per your plan, and we will also check in at regular intervals with your remote staff. We take full responsibility for our worker’s presence and performance and pride ourselves on always staying on top of that. You will always know what is happening. Communication is the key to success.

What types of roles are you able to fill?

We can fill a variety of roles for the web & mobile domain.

What are the benefits of outsourcing?

The main aim and benefit of outsourcing is value increase for your company. We achieve this through a higher business process level, considerable cost reduction, and shorter project delivery time.

What if I’m not sure of what kind of service I need?

Contact our experts, and they will assist you in turning your specific business needs and requirements into technical specifications for your software.

What is a dedicated development team?

Every project is unique. A dedicated team is the best choice to carefully deal with your special requirements and features specified by your business needs, end-users, and personal preferences. Outsourcing your project to an offshore development team is delegating it to experts in the area who have established schemes for effective software development. The flexibility in managing and staff augmentation of an ODT guarantees high ROI and top-quality results.

What if I would like to request a pilot project before signing a contract?

We can do it at your request after settling all details. The payment (or a free option) depends on your pilot project requirements and scope. Contact our manager for more details.

What is the lead time required to ramp up the developers?

Lead time would be seven days, depending on the technology, and experience required.

What is TechIND average developer experience?

We have various bands of developers with experience ranging from 1-10 years; however, most of our developers are in the experience range of 3-5 years.

How can I manage my developer performance?

We have a well-defined communication and management process. This includes PM tools like Zoho, Jira and communication tools like Skype, Slack, and Google meet.

I need a large team, would you offer discounts?

Yes, we would; depending on the project and team size, the discount amount would vary.

What is the difference between TechIND and staffing/recruitment firms?

There are a few key factors that set our company apart from other staffing and recruitment firms in the industry.

First and foremost, we focus heavily on providing software consulting, outsourced software development, and digital transformation services to clients. This allows us to be much more efficient and streamlined in our recruiting process, as we can target candidates with the specific skills and experience that we know our clients are looking for.

Another key difference is our use of advanced data and analytics throughout the recruitment process. We track data points related to skills, experience, education, success rates, etc. This allows us to continually refine and optimize our process so that we can place the best candidates with our clients – which results in higher satisfaction rates all around.

Lastly, we have a team of experienced developers who can help you with all your software development needs. We also offer a money-back guarantee if you’re not satisfied with our services. On the other hand, other staffing/recruitment firms may not have the same depth of experience or resources, which can make it difficult for them to provide the same level of service.